{"id":26131,"date":"2023-12-15T13:54:46","date_gmt":"2023-12-15T13:54:46","guid":{"rendered":"https:\/\/fruitpocket.com.tr\/?page_id=26131"},"modified":"2023-12-15T13:54:47","modified_gmt":"2023-12-15T13:54:47","slug":"iade-ve-degisim","status":"publish","type":"page","link":"https:\/\/fruitpocket.com.tr\/en\/iade-ve-degisim\/","title":{"rendered":"Return and Exchange"},"content":{"rendered":"<p>SN GROUP AMBALAJ KOZMET\u0130K GIDA SAN T\u0130C LTD \u015eT\u0130 olarak, m\u00fc\u015fteri memnuniyeti \u00f6n planda tutmaktay\u0131z. Sipari\u015f etti\u011finiz \u00fcr\u00fcnlerin kalitesine ve memnuniyetinize \u00f6nem veriyoruz. \u0130\u015fte iade ve de\u011fi\u015fim s\u00fcreci hakk\u0131nda bilmeniz gerekenler:<\/p>\n\n\n\n<p>\u0130ade Politikas\u0131<\/p>\n\n\n\n<p>1.1. \u0130ade S\u00fcresi: \u00dcr\u00fcn\u00fc teslim ald\u0131ktan sonraki 14 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz.<\/p>\n\n\n\n<p>1.2. \u0130ade \u015eartlar\u0131: \u0130ade talebinde bulunmak i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, hasars\u0131z, orijinal ambalaj\u0131nda ve tam aksesuarlar\u0131yla birlikte olmas\u0131 gerekmektedir.<\/p>\n\n\n\n<p>1.3. \u0130ade \u0130\u015flemleri: \u0130ade talebinizi m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7erek veya hesab\u0131n\u0131z \u00fczerinden olu\u015fturabilirsiniz. \u0130ade i\u015flemi i\u00e7in size gerekli bilgiler ve talimatlar sa\u011flanacakt\u0131r.<\/p>\n\n\n\n<p>1.4. \u0130ade S\u00fcreci: \u0130ade talebiniz al\u0131nd\u0131ktan sonra \u00fcr\u00fcn\u00fcn durumu incelenecektir. \u0130ade \u015fartlar\u0131na uygun oldu\u011fu tespit edildi\u011finde iade i\u015flemi ba\u015flat\u0131l\u0131r. \u0130ade s\u00fcreci, \u00fcr\u00fcn\u00fcn iade edildi\u011fi adresimize ula\u015fmas\u0131ndan sonra tamamlan\u0131r.<\/p>\n\n\n\n<p>De\u011fi\u015fim Politikas\u0131<\/p>\n\n\n\n<p>2.1. De\u011fi\u015fim S\u00fcresi: \u00dcr\u00fcn\u00fc teslim ald\u0131ktan sonraki 30 g\u00fcn i\u00e7inde de\u011fi\u015fim talebinde bulunabilirsiniz.<\/p>\n\n\n\n<p>2.2. De\u011fi\u015fim \u015eartlar\u0131: De\u011fi\u015fim talebinde bulunmak i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, hasars\u0131z, orijinal ambalaj\u0131nda ve tam aksesuarlar\u0131yla birlikte olmas\u0131 gerekmektedir.<\/p>\n\n\n\n<p>2.3. De\u011fi\u015fim \u0130\u015flemleri: De\u011fi\u015fim talebinizi m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7erek veya hesab\u0131n\u0131z \u00fczerinden olu\u015fturabilirsiniz. De\u011fi\u015fim i\u015flemi i\u00e7in size gerekli bilgiler ve talimatlar sa\u011flanacakt\u0131r.<\/p>\n\n\n\n<p>2.4. De\u011fi\u015fim S\u00fcreci: De\u011fi\u015fim talebiniz al\u0131nd\u0131ktan sonra \u00fcr\u00fcn\u00fcn durumu incelenecektir. De\u011fi\u015fim \u015fartlar\u0131na uygun oldu\u011fu tespit edildi\u011finde de\u011fi\u015fim i\u015flemi ba\u015flat\u0131l\u0131r. De\u011fi\u015fim s\u00fcreci, \u00fcr\u00fcn\u00fcn iade edildi\u011fi adresimize ula\u015fmas\u0131ndan sonra tamamlan\u0131r.<\/p>\n\n\n\n<p>\u0130ade &amp; De\u011fi\u015fim Kapsam\u0131<\/p>\n\n\n\n<p>3.1. Hatal\u0131 \u00dcr\u00fcnler: Hatal\u0131 \u00fcr\u00fcnler i\u00e7in iade veya de\u011fi\u015fim talebinde bulunabilirsiniz. Hatal\u0131 \u00fcr\u00fcnlerin durumu incelendikten sonra iade veya de\u011fi\u015fim i\u015flemi ger\u00e7ekle\u015ftirilir.<\/p>\n\n\n\n<p>3.2. Ta\u015f\u0131ma Hasar\u0131: Kargo s\u0131ras\u0131nda hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnleri teslim ald\u0131\u011f\u0131n\u0131zda tespit ederseniz, durumu hemen m\u00fc\u015fteri hizmetlerimize bildiriniz. Hasarl\u0131 \u00fcr\u00fcnler i\u00e7in iade veya de\u011fi\u015fim i\u015flemi yap\u0131lacakt\u0131r.<\/p>\n\n\n\n<p>\u0130ade &amp; De\u011fi\u015fim S\u00fcreci<\/p>\n\n\n\n<p>4.1. \u0130ade veya de\u011fi\u015fim talebinizi m\u00fc\u015fteri hizmetlerimize bildirerek veya hesab\u0131n\u0131z \u00fczerinden olu\u015fturarak ba\u015flatabilirsiniz.<\/p>\n\n\n\n<p>4.2. \u0130ade veya de\u011fi\u015fim talebi onayland\u0131ktan sonra size iade veya de\u011fi\u015fim i\u015flemi i\u00e7in gerekli bilgiler ve talimatlar sa\u011flanacakt\u0131r.<\/p>\n\n\n\n<p>4.3. \u00dcr\u00fcn\u00fc iade etmek veya de\u011fi\u015ftirmek i\u00e7in orijinal ambalaj\u0131nda ve tam aksesuarlar\u0131yla birlikte g\u00f6ndermeniz gerekmektedir.<\/p>\n\n\n\n<p>4.4. \u0130ade veya de\u011fi\u015fim i\u015flemi, \u00fcr\u00fcn\u00fcn iade edildi\u011fi adresimize ula\u015ft\u0131ktan sonra tamamlan\u0131r.<\/p>\n\n\n\n<p>\u0130ade &amp; De\u011fi\u015fim \u0130le \u0130lgili Yard\u0131m<\/p>\n\n\n\n<p>\u0130ade veya de\u011fi\u015fim s\u00fcreciyle ilgili herhangi bir sorunuz veya yard\u0131ma ihtiyac\u0131n\u0131z varsa, m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin. Size yard\u0131mc\u0131 olmaktan memnuniyet duyaca\u011f\u0131z.<\/p>\n\n\n\n<p>L\u00fctfen iade ve de\u011fi\u015fim politikam\u0131z\u0131 dikkatlice okuyun ve s\u00fcreci ba\u015flatmadan \u00f6nce \u015fartlara uygunlu\u011fu kontrol edin.<\/p>","protected":false},"excerpt":{"rendered":"<p>SN GROUP AMBALAJ KOZMET\u0130K GIDA SAN T\u0130C LTD \u015eT\u0130 olarak, m\u00fc\u015fteri memnuniyeti \u00f6n planda tutmaktay\u0131z. Sipari\u015f etti\u011finiz \u00fcr\u00fcnlerin kalitesine ve memnuniyetinize \u00f6nem veriyoruz. \u0130\u015fte iade ve de\u011fi\u015fim s\u00fcreci hakk\u0131nda bilmeniz gerekenler: \u0130ade Politikas\u0131 1.1. \u0130ade S\u00fcresi: \u00dcr\u00fcn\u00fc teslim ald\u0131ktan sonraki 14 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz. 1.2. \u0130ade \u015eartlar\u0131: \u0130ade talebinde bulunmak i\u00e7in \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-26131","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/pages\/26131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/comments?post=26131"}],"version-history":[{"count":1,"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/pages\/26131\/revisions"}],"predecessor-version":[{"id":26132,"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/pages\/26131\/revisions\/26132"}],"wp:attachment":[{"href":"https:\/\/fruitpocket.com.tr\/en\/wp-json\/wp\/v2\/media?parent=26131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}